The "Start Remote Support" button initiates a download & installation of a small software program that will allow us to remotely access your computer.  You'll be required to grant permission to your various security programs to allow the download & installation to proceed.  It takes less than 5 minutes to establish a remote connection to your computer.

Get immediate help right through the Internet...right now!  Remote computer support is ideal for resolving basic computer tasks such as how to use, install & configure software, optimizing your computer, resolving basic computer questions, diagnosing & fixing many types of problems.  You can have your computer repaired for a fraction of the cost of an onsite service call.  Best of all, you don't have to disconnect your computer & haul it in to a repair shop. 

Absolutely!  You are in full control of starting & ending each remote session.  First you must grant permission for us to access your computer.  The small software program that you download & install will automatically remove itself after the session has ended.  Once a session has ended, we won't be able to access your computer.  The remote software uses the highest level of encryption (256-bit SSL) to ensure that no one else can gain access to your computer.